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Campfire Connect is a collaboration between United Way of Northern California and American Red Cross to provide mental health and wellness services to survivors of the Camp Fire. This service is available for any Camp Fire survivor, regardless of where they currently live. United Way will pay the therapist directly for up to 8 sessions per person. Survivors must register to participate in this program by February 19th, 2021.

If you were directly impacted by the 2018 Camp Fire and would like counseling services, this is for you!

  1. First locate a mental health provider and ensure that they are accepting new patients.
  2. Tell the provider that United Way will contact them to set up billing.
  3. Complete this form to enroll in our program:
  4. United Way will contact you to establish eligibility for the program.
    If you are a Camp Fire survivor already receiving counseling services, we can pay for those, too!

If you are a mental health provider and you are currently providing services to a Campfire survivor, or would like to begin scheduling services with an individual who has identified as a Campfire survivor, you can fill out this form:

A United Way representative will contact you to set up billing.

You will also need to submit a W-9, a signed contract, and a contact information sheet.
Additional questions may be directed to

Downloadable Forms


Help Navigating Your Long Term Recovery

What is a Disaster Case Manager? 

A disaster case manager helps survivors to:

  • Develop a realistic long term recovery plan for recovering from the disaster and; 
  • Identify and access appropriate community resources that will help with the plan.

What can a disaster case manager help me with?

  •  Develop a realistic disaster recovery plan
  •  Identify steps toward completing disaster recovery goals
  •  Support your FEMA/SBA appeals
  • Advocate for your disaster recovery goals
  • Access available resources

  What can a disaster case manager NOT help me with?

You should not expect your case manager to offer:

  •  Help with all challenges from before the fire
  • Direct mental health services
  • Legal advice
  • Personal errands
  • Cosigning
  • Personal transportation

There is no guarantee of housing or financial assistance

How Do I Connect with a Disaster Case Manager?

The process to be connected with a Disaster Case Manager is to fill out an intake form to be placed on the waitlist until a Disaster Case Manager reaches your file. There is currently a very long wait for receiving a disaster case manager because the agencies providing case management are impacted with heavy caseloads. The intake form can be completed through the link below to the form:

If you wish to complete the intake by phone, Butte-Glenn 2-1-1 Call Specialists are available to help and to answer questions about the process. Call the toll free number if located outside of Butte or Glenn counties to be connected with a Butte-Glenn 2-1-1 Call Specialist: 866-916-3566. 

  • For immediate needs that you have while waiting for a disaster case manager, you can dial 2-1-1 to connect with live local help in your new community. See the 211 Resources page on this website for more information about how your local 2-1-1 service can help

211 Camp Fire Connect Texting

If you are relocated outside of Butte County, sign up for the CFConnect textline to receive messages about recovery resources and access to help.

Text CFConnect to 898211 Web Site

This website includes resources for Camp Fire survivors. Not all resources listed require that you be present in Butte County.

Call 2-1-1 for Resources in Your Community

2-1-1 is a nationally recognizable number and telephone helpline that connects people in need to the services in their community offering help.  2-1-1 provides callers with information and referrals to social services for every day needs and in times of crisis. 2-1-1 helps connect people to these resources:

  • Food & Meals
  • Housing & Utilities Payment Assistance
  • Transportation Options
  • Children & Families Services
  • Older Adults Services
  • Mental Health Care & Emotional Support
  • Clothing & Household Goods
  • Seasonal Programs & Services
  • Medical Care & Clinics
  • Veteran’s Services
  • Disability Resources
  • Disaster Recovery Resources
  • Back to School Supplies
  • Faith Based Support Services
  • Government Benefits & Social Services

2-1-1 is available nationwide for most of our states and communities, however some counties and regions do not have an established 2-1-1 provider while some are currently underway. Search your zip code at the following link to be connected to your local 211 provider,

When you call 2-1-1, be sure to tell them that you are new in the community and needing to learn about programs and services that are available for your family and household. You can also tell them that you are a survivor of the devastating Camp Fire in Butte County, CA and that you have had to relocate due to the losses of the fire. This will help the 2-1-1 Resource Specialist understand your current situation better and they can better assist you with referrals to resources.

All calls to 2-1-1 are free and confidential. Service is available in more than 250 languages.

Help Central Butte-Glenn 2-1-1

Help Central’s Butte-Glenn 2-1-1 is the main 2-1-1 provider dedicated to Camp Fire Relief and Recovery efforts. Survivors relocated outside of Butte or Glenn Counties can reach a Butte-Glenn 2-1-1 call specialist at: 866-916-3566 or text your former Butte County Zip Code to 898-211 or visit the Camp Fire Information and Resource website at:

The mission of Help Central is to connect people in need with services that offer help. Help Central is a local non-profit organization in Butte County established to facilitate and improve public access to essential health and human services. We work with partner agencies to create a caring community that links individuals and families to the support services they need. By giving accurate information and connecting people to resources, we help strengthen families and our communities. We are here to help you find resources for your long term recovery from the Camp Fire.


We want to help you with your journey recovering from the Camp Fire. The following mental health services are available to offer support and healing as you recover from the trauma and challenges of the Camp Fire:

Camp Fire Connect Counseling

Camp Fire Connect Counseling is a collaboration between United Way of Northern California and Red Cross to provide mental health and wellness services to survivors of the Camp Fire. This service is available for any Camp Fire survivor, regardless of where they currently live. Survivors must register to participate in this program by February 19th, 2021. United Way will pay the therapist directly for up to 8 sessions per person. If you don’t already have a therapist, the first step is to identify one. You can select any therapist that is accepting new patients and willing to bill United Way.


Online/Mobile Resources

  • Camp Fire SurvivorsA website for Camp Fire survivors to tell their story and share in solidarity and healing. To share your own story as a Camp Fire Survivor, or to read the stories of Camp Fire Survivors, please visit:
  • Sonoma Rises- Sonoma Rises ApplicationSonoma Rises is a free application available on the app store for iOS or google play created in response to the 2017 Sonoma Fires. Sonoma Rises is available in English and Spanish, and helps connect users with free and local mental health care services. The app aims to help users in increasing their wellbeing following a disaster or other traumatic situation. Users can access customized tools to help cope with stress, heal from loss, prioritize self-care, connect with others, manage anger, and track their mood. There are also tools within the app designed just for teens. available on Apple App Store and Google Play
  • National Center for PTSDPTSD Coach App and WebsiteOffering  a free website and application with tools for coping with sadness, anxiety, and other symptoms that people who have been through trauma can develop. Some tools are brief and can help aide relaxation when feeling stressed or possibly improve mood. Offers guidance with tackling difficult problems, changing thinking patterns, and setting goals. Link to website: Also available on Apple App Store and Google Play

Online/Mobile Children’s Resources

  • The National Child Traumatic Stress Network– Offers online training, support, information and resources to the public and providers who work with children and families exposed to a wide range of traumatic experiences. NCTSN offers information on traumatic experiences including physical and sexual abuse; domestic, school, and community violence; natural disasters, terrorism, or military family challenges; and life-threatening injury and illnesses. Use the following link to access all NCTSN resources:  
  • The National Child Traumatic Stress Network (NCTSN)Help Kids Cope Application- Offering a free mobile app for parents, helping parents talk to their children about disasters, including examples of typical reactions of children to disaster experiences, shared experiences from other parents that have experienced disaster, and ideas on what to say in certain situations in a child-friendly way. This app was developed by the National Child Stress Network. Available for download through the App store on mobile phones or online at:
  • Anthem Blue CrossTips for Talking to Children After Traumatic EventsOnline resource for parents and educators navigating conversations with children who have experienced traumatic events. Accessible at 
  • SAMHSATips for Talking With and Helping Children and Youth Cope After a Disaster or Traumatic Event- This guide provides parents, caregivers, and teachers various tips on how to talk to children and young adults after a disaster or traumatic event. This guide also offers resources, treatment locators, hotlines, and additional behavioral health resources. Accessible at 

Employment Resources

If you are looking for work, we want to help you find employment that will meet the income needs of your family and help you gain stability in your new location. The Alliance for Workforce Development has a program specifically to help Camp Fire survivors obtain jobs in their new location:

Alliance for Workforce Development, Inc. / America’s Job Center of California- Pre-qualification Intake Form-

Offering an intake form for those impacted by the Camp Fire to access AFWD’s resources to help find employment. The intake form provides AFWD with background information on an individual’s case so they may direct them to resources and assistance effectively. Once the completed intake form is submitted, an AFWD representative will acknowledge receiving the form and a case manager will be in contact within 1 business day. Services and resources may include supportive services including but not limited to: 

  • Gas cards for job search or employment/training
  • Job and career training assistance, career counseling and temporary work placement
  • Assistance filing for unemployment

Services and resources offered will vary on a case-by-case basis. This intake form is intended for anyone impacted either directly or indirectly by the Camp Fire experiencing unemployment or underemployment.  Individuals will need to show RTW (Right to Work) documentation and any employment or layoff/UI info available to access services. Individuals do NOT have to be currently living in Butte County to access services.

To access services, complete the intake referral form, and send completed form via email to:  or return completed form to the Workforce Recovery office at 1500 Mangrove Avenue, Chico Suite 115.

**COVID-19 Update: AFWD offices are open by appointment only. Drop off box outside of Workforce Recovery office, located at 1600 Mangrove Avenue, Suite 115 for returning forms in person M-F from 8am-5pm.

Phone: 530-616-1053 .

Please note:  If an individual regained employment after the Camp Fire and has since lost it (due to COVID, or other reasons) they are still eligible for services and should submit the form. AFWD assistance is available regardless of location. Fillable intake form is accessible through the link below.

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Online Resources for Finding Employment

  • How To Show Employers You Have Transferable Skills To Successfully Change Careers, from  Forbes 
  • How to Manage the Emotional Roller Coaster of a Job Search, from Harvard Business Review 
  • Career Fair Tips to Get You Hired, from Nerd Wallet
  • How to Get Your Resume Ready for a Job Search, from Monster