Help Navigating Your Long Term Recovery
What is a Disaster Case Manager?
A disaster case manager helps survivors to:
- Develop a realistic long term recovery plan for recovering from the disaster and;
- Identify and access appropriate community resources that will help with the plan.
What can a disaster case manager help me with?
- Develop a realistic disaster recovery plan
- Identify steps toward completing disaster recovery goals
- Support your FEMA/SBA appeals
- Advocate for your disaster recovery goals
- Access available resources
What can a disaster case manager NOT help me with?
You should not expect your case manager to offer:
- Help with all challenges from before the fire
- Direct mental health services
- Legal advice
- Personal errands
- Cosigning
- Personal transportation
There is no guarantee of housing or financial assistance
How Do I Connect with a Disaster Case Manager?
The process to be connected with a Disaster Case Manager is to fill out an intake form to be placed on the waitlist until a Disaster Case Manager reaches your file. There is currently a very long wait for receiving a disaster case manager because the agencies providing case management are impacted with heavy caseloads. The intake form can be completed through the link below to the form:
- Camp Fire Intake Form
- Para completar este formulario en Español: Formulario de admisión de Camp Fire
If you wish to complete the intake by phone, Butte-Glenn 2-1-1 Call Specialists are available to help and to answer questions about the process. Call the toll free number if located outside of Butte or Glenn counties to be connected with a Butte-Glenn 2-1-1 Call Specialist: 866-916-3566.
- For immediate needs that you have while waiting for a disaster case manager, you can dial 2-1-1 to connect with live local help in your new community. See the 211 Resources page on this website for more information about how your local 2-1-1 service can help